1. Agreement
These terms apply when an organisation (the Customer) creates a workspace on the platform, during the free trial or on a paid plan. The person who signs up confirms they are authorised to accept these terms for the Customer.
2. The service
The platform provides tools to create, deliver and track workplace training: the AI Course Creator, Course Library, Onboarding Paths, Compliance Training, Quizzes and Certificates, the Learner App and Learning Reports. Features available depend on the plan chosen.
3. Free trial
The free trial lasts 30 days and covers up to 100 learners. No payment card is needed. At the end of the trial the workspace pauses unless a plan is chosen, and its content stays saved for a further 30 days.
4. Accounts and administrators
- The Customer is responsible for who it invites as administrators, reviewers and learners, and for keeping login details secure.
- Administrators must make sure learners are informed about how their training data is used within the Customer's organisation.
- Accounts may not be shared between people, except through the kiosk mode designed for shared devices.
5. Customer content
The Customer owns the documents it uploads and the courses it creates. The Customer grants us a limited right to host, process and display that content only to provide the service.
The Customer confirms it has the right to upload the content and that it does not infringe anyone else's rights.
6. AI-generated drafts
Drafts produced by the AI Course Creator are suggestions. The Customer is responsible for reviewing, editing and approving every lesson and question before publishing, and for the accuracy of published training, including policy and legal content.
7. Library courses
Library courses are licensed for use within the Customer's workspace for the length of the subscription. Copies customised by the Customer may be used inside the workspace but may not be resold or published outside it.
8. Acceptable use
- Do not upload unlawful, harmful or discriminatory material.
- Do not attempt to access other workspaces, test the security of the platform without written permission, or disrupt the service.
- Do not use the platform to send unsolicited messages to people who are not the Customer's employees, contractors or invited learners.
9. Fees and billing
Paid plans are charged per active learner per month, as shown on the Our Plans page or in a signed order. An active learner is anyone who opens at least one lesson, quiz or path step in a calendar month. Annual plans are billed in advance. Applicable taxes, including GST, are added to invoices.
10. Availability and support
We aim to keep the platform available at all times, apart from planned maintenance announced in advance. Support levels depend on the plan. Advanced plans may include a service level agreement set out in the order.
11. Ending the subscription
Either side may end a monthly plan with 30 days' notice. Annual plans run to the end of the paid term. On termination the Customer can export its courses and learning records for 30 days, after which they are deleted.
12. Limitation of liability
To the extent permitted by law, total liability for any claim relating to the service is limited to the fees paid by the Customer in the 12 months before the claim. Neither side is liable for indirect or consequential losses.
13. Governing law
These terms are governed by the laws of India. Any dispute that cannot be resolved by discussion will be heard by the competent courts in India.