Terms and Conditions

Last updated on Oct 12, 2024



  1. TERMS AND CONDITIONS FOR TUTORS

    1. Terms and conditions of AypexEdiTech Private Limited, a company registered with The ROC of India, bearing CIN: U85500MH2024PTC419496, hereinafter referred to as (“We/Us/Our/AypexEdiTech”)
    2. Users are individuals that have signed up/registered to login and use the AypexEdiTech mobile application, software/s or website/s via the mobile application or websites/softwares owned and operated by AypexEdiTech Private Limited, hereinafter referred to as (“You/Your/Users”)
    3. Effective Date: 18.02.2024 [Eighteenth of February of year Twenty Twenty Four]
    4. These Terms and Conditions ("Terms") govern your use of the AypexEdiTech App and constitute a legally binding agreement between you and AypexEdiTech Private Limited, a company registered with The ROC of India, bearing CIN: U85500MH2024PTC419496.
    5. By accessing or using the AypexEdiTech App, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the AypexEdiTech App.

  2. Undertaking for Educators:

    1. Educators are individuals that have signed up/registered to login as Educators to use the AypexEdiTech mobile application, software/s or website/s via the mobile application or websites/softwares owned and operated by AypexEdiTech Private Limited, hereinafter referred to as: “You/Your/I/Me”.
    2. You agree to undertake all terms and conditions effective from date: 18.02.2024 [Eighteenth of February of year Twenty Twenty Four]
    3. You agree to take SMS, WhatsApp messages, and App notification service on your registered mobile number & you allow AypexEdiTech to track your mobile location for office use any time until you are associated with AypexEdiTech.
    4. AypexEdiTech App is an institute providing educational services, with CIN: U85500MH2024PTC419496, with website: www.aypexeditech.com.
    5. The purpose of the undertaking is to formalize and clarify expectations and relationships between all parties.
    6. This undertaking describes and confirms all terms and conditions as agreed by Educators, hereinafter referred as: “You/Your/I/Me”.. Below are the terms and conditions for agreed services by the users of AypexEdiTech App and website:
    7. You understand that you are not directly/permanently employed by AypexEdiTech
    8. You will conduct demo classes for every new assignment in order to get selected by the client/student. You know that AypexEdiTech is not bound to provide you clients or students & it is solely the matter of client selection & availability.
    9. As a professional educator, you will not indulge in any malpractices such as: bypassing AypexEdiTech by directly conducting tuition or involving other/peer educators to conduct tuitions for the clients/students provided to you by AypexEdiTech.
    10. You will maintain your & AypexEdiTech's dignity and you will not establish personal relations with students, parents and associated educators or involve yourself in any of their personal matters.
    11. You will update & share tuition details on AypexEdiTech App or on any other platform prescribed to you by AypexEdiTech on a regular basis. If found inconsistent in providing promised services you are liable for deduction in your fee.
    12. You know that your fee is paid preferably by “online banking”.
    13. You know that AypexEdiTech does not facilitate advance fee and the fee is not released/disbursed without/if complete details of conducted classes are not posted, maintained & shared using methods prescribed by AypexEdiTech.
    14. Any outstanding payment will be freezed in case of misbehavior, unprofessionalism or any conflict with AypexEdiTech or its associates.
    15. Once you get an assignment as a tuition, you will be bound to complete the assignment in the given tenure.
    16. You are not supposed to conduct classes on holidays/weekends without the consent of the client, so as to complete the number of classes before the tentative date of assignment completion for the purpose of generating quick income or any other reason.
    17. You will not conduct more than 1 tuition in a day for a particular assignment without the consent of the parent/student/guardian.
    18. As a responsible tutor, You will actively participate in practicing activities suggested to you by AypexEdiTech.
    19. You will not quit/abandon an assignment without the completion of the student's academic year. You will provide 1 month's notice period before disconnecting from existing assignment/s.
    20. You will submit a duly signed 30 days notice to discontinue a particular assignment so as to not abandon/quit abruptly.
    21. You will ensure the ‘HANDING OVER & TAKING OVER’ of responsibilities with the new tutor is appointed in case of your discontinuation of a particular assignment.
    22. A deduction in your fee will be applicable to the extent of the whole amount equivalent to your fee in case you conduct any classes less than the time duration promised/decided/alloted by/to you.
    23. As a responsible tutor, you will ensure timely syllabus completion & exam preparation to fulfill client expectations & you will not claim or promise to accomplish/achieve certain results as it proves to mislead in case of poor result.
    24. In case of uncertainty of result expectation, you will inform the client/parent/student about the approximate result to be expected.
    25. You will not contact the client/student/parent provided to me by AypexEdiTech after you have completed/disconnected from an assignment.
    26. You understand that if you have any concerns, you will inform AypexEdiTech for resolution. you will not involve/inform other individuals, clients, parents, students to seek resolutions regarding your concern/s.
    27. AypexEdiTech is not responsible for any kind of dispute between client/student/parent and tutor for any matter. Any consequences or actions taken by the clients/parents/students will be your responsibility.
    28. You will not indulge yourself in any careless, wrong or any illegal malpractices/activities. You know that AypexEdiTech indemnifies itself from such claims and allegations.
    29. In light of COVID-19, AypexEdiTech indemnifies itself to any claims regarding the same. Please take Precautionary Measures to avoid the spread. Make sure to use masks, gloves, sanitizer & maintain distance.
    30. You hereby declare that you agree & understand all the above terms and conditions defined by AypexEdiTech App or website and accept them as you use AypexEdiTech App or website or its services, after you login or sign up to AypexEdiTech App or website or associate with AypexEdiTech App or website
    31. You understand that AypexEdiTech App or website is an educational platform and will facilitate through its mobile app, website and software/s and other sources.
    32. You authorize AypexEdiTech App or website to collect payment on your behalf in consideration of the educational services that may be provided/rendered by you.
    33. You agree that all the tax liability for this payment is yours.
    34. You understand and agree that AypexEdiTech App or website will deduct its service charges (plus applicable taxes, if any) from the payment received.
    35. You understand that the student has to pay an advance amount on AypexEdiTech App or website to bank account maintained by AypexEdiTech App or website. The amount after deducting AypexEdiTech App or website charges will be transferred to your bank account.
    36. You agree to raise an invoice for an amount equal to the fee of promised educational services.
    37. You understand that the parent will authorize AypexEdiTech App or website to transfer into your account an amount equal to the invoice floated.
    38. You agree to comply with all applicable laws, exercise the same degree of professional competence, care, skill, diligence andprudence as is normally exercised by professionals in the educational field.
    39. You may receive client information from the AypexEdiTech App or website or directly through its representatives.
    40. You understand and agree that such confidential information received will only be used by you for the purpose of providing educational services.
    41. You understand that all AypexEdiTech App or website shall be and remain the sole and exclusive property of AypexEdiTech App or website.
    42. You will, during the course of providing educational services, not make, use or permit to be used any of AypexEdiTech App or website property except for the benefit of the company.
    43. You indemnify AypexEdiTech Private Limited from and against any and all claims, causes of action, and liabilities (including reasonable attorney fees) which arise directly from breach of any applicable law(s), for your negligent or wilful misconduct.
    44. You understand and agree that the relationship between AypexEdiTech App or website and you will not be considered as an employer and employee relation.
    45. You understand that the final decision to choose a particular student for tuition is yours and yours alone.
    46. You understand and agree that you will provide your services to the student in the presence of at least 1 parent/guardian.
    47. Any direct communication or arrangement with customers regarding fees is prohibited.You understand that it violates the contract between you and AypexEdiTech App.
    48. You will be removed from the platform and you will be liable to pay a penalty and you will be liable for all legal action initiated against you.
    49. AypexEdiTech holds the right to stop and not make payment in case attendance is not marked, request is not raised via app or website or app is not installed.
    50. You understand and agree that in light of pandemics like COVID-19 You are expected to take all precautionary measures to avoid the spread.
    51. You indemnify AypexEdiTech from and against any and all claims for similar uncontrolled situations.
    52. If you violate any terms and condition, You shall be eligible for every kind of inquiry, penalty starting from INR Rs. 30000/- & legal action initiated by AypexEdiTech App app or website.

  3. Use of the AypexEdiTech App:

    1. Eligibility: You must be at least 18 years old to use the AypexEdiTech App. By using the app, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
    2. Account Registration: You may be required to create an account to access certain features of the AypexEdiTech App. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated.

  4. Services:

    1. The AypexEdiTech App facilitates the connection between tutors and students for private tuition sessions online or offline. We do not employ or endorse any tutors listed on the app and do not guarantee the quality or accuracy of their services.

  5. Payments:

    1. After the Educator accepts a particular student’s class request, the student is then redirected to the payment gateway page.
    2. The student/parent/guardian is expected to make the payment of the educator as an advance along with the applicable taxes and service charges of AyexEdiTech.
    3. The educator will be able to see if the student has made the necessary payment in the top right space of the chat section.
    4. Educators are advised not to conduct classes or provide any services without ensuring the adequate available balance of their particular students.
    5. After each tuition session, payments are processed securely through the app. The fee of each particular session is deducted from the student’s account and credited to the educator’s account instantly after the educator posts their attendance.
    6. The students can raise concerns regarding a particular class/session that has been conducted by using the ‘Raise concern’ button that is located just under every class detail/attendance, within 2 days from the date of attendance posted
    7. All payment records of the accumulated or remaining amount of educators and students are visible in the payment section of their profiles on the app
    8. The students and educators are free to withdraw their fee that is remaining or accumulated in their accounts by sharing their bank account details including account number, bank name, branch, IFSC, etc.
    9. The withdrawal requests will be processed after 3 working days from the date of the withdrawal request.
    10. The payments are done by using the NEFT banking services and so the payment is securely processed.
    11. The withdrawal request and its stage is well defined in the withdrawal section of the app.
    12. AypexEdiTech will not save any bank account details and so the users as educators or students give authority to AypexEdiTech to transfer or make payments to the bank account provided by the users themselves.
    13. Withdrawal requests are editable within 2 days from the withdrawal requested.
    14. You agree to pay the fees associated with particular services as decided between the tutor and the student/parent/guardian along with all necessary charges and taxes as specified on the AypexEdiTech App. Payments are processed securely through the app, and you agree to provide accurate payment information and authorize us to charge for your chosen payment method for all applicable fees.

  6. Refund Policy:

    1. Users are entitled for a refund for the amount excluding the service charges and applicable transaction charges
    2. Users can withdraw whatever amount there is in their particular accounts by sharing their bank account details.
    3. Any amount withdrawn can be realized in the user’s account within 7 Business days.
    4. Legal business name on the app and website is AYPEXEDITECH.

  7. Cancellation and Refund

    1. AYPEXEDITECH PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
    2. AypexEdiTech provides educational services such as tuition, etc.
    3. For which the user may opt to avail the services as per their requirements.
    4. Cancellations will be considered only if the request is for a product that is sold by AypexEdiTech and if the request is made within 7 days of placing the order.
    5. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
    6. In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products..
    7. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
    8. In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
    9. In case of any Refunds approved by the AYPEXEDITECH PRIVATE LIMITED, it’ll take 6-8 days for the refund to be processed to the end customer.

  8. User Content:

    1. License: By uploading, transmitting, or sharing any content on the AypexEdiTech App, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with the operation of the app and our business.
    2. Ownership: You retain ownership of any content you upload, transmit, or share on the AypexEdiTech App. However, by using the app, you acknowledge and agree that other users may view and share your content.

  9. Privacy Policy:

    1. Your use of the AypexEdiTech App is subject to our Privacy Policy, which governs the collection, use, and disclosure of your personal information. By using the AypexEdiTech app, you give consent to the terms of our Privacy Policy.
    2. If you are a user and you have any questions or concerns about this Privacy Policy or our privacy practices, kindly use the ‘Raise concern’ option in the help section of the AypexEdiTech App.
    3. If you are not a user and you have any questions or concerns about this Privacy Policy or our privacy practices, kindly email AypexEdiTech at: support@aypexeditech.com
    4. By using the AypexEdiTech App, you signify your acceptance of these Terms. If you do not agree to these Terms, please do not use the app.

  10. Intellectual Property:

    1. Trademarks: All trademarks, service marks, logos, and trade names displayed on the AypexEdiTech App are the property of their respective owners and may not be used without permission.
    2. Copyright: All content on the AypexEdiTech App, including text, graphics, images, and software, is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or display any content from the app without our prior written consent.

  11. Limitation Of Liability:

    1. To the fullest extent permitted by law, AypexEdiTech shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the AypexEdiTech App.

  12. Governing Law:

    1. These Terms shall be governed by and construed in accordance with the laws of the jurisdiction of India, without regard to its conflict of law principles.
    2. Changes to These Terms: AypexEdiTech reserves the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the updated Terms on the AypexEdiTech App, website and/or software/s. Your continued use of the app after the posting of changes constitutes your acceptance of such changes.

  13. Undertaking for Student/Parent/Guardian/Client:

    1. Student/Parent/Guardian/Client are individuals that have signed up/registered to login as Student/Parent/Guardian/Client to use the AypexEdiTech mobile application, software/s or website/s via the mobile application or websites/softwares owned and operated by AypexEdiTech Private Limited, hereinafter referred to as (“You/Your/I/Me”)
    2. You agree to undertake all terms and conditions effective from date: 18.02.2024 [Eighteenth of February of year Twenty Twenty Four]
    3. You agree to take SMS, WhatsApp messages, and App notification service on your registered mobile number & you allow AypexEdiTech to track your mobile location for office use any time until you are associated with AypexEdiTech.
    4. AypexEdiTech App is an educational institute, registered under CIN U85500MH2024PTC419496. For more information, visit our website at www.aypexeditech.com.
    5. The purpose of the undertaking is to formalize and clarify expectations and relationships between all parties.
    6. This undertaking describes and confirms all terms and conditions as agreed by student/parent/guardian/client, hereinafter referred as: “You/Your”. Below are the terms and conditions for agreed services by the users of AypexEdiTech App app and website:
    7. You confirm to take the educational services from AypexEdiTech App.
    8. Payment as fee for the services will be paid by you in advance and will be deducted as and when you receive goods or services by or through AypexEdiTech.
    9. Fee or money paid by you will reflect in the ‘payments’ option of AypexEdiTech App.
    10. Fees paid by you will be subject to deductions for service charges and taxes.
    11. You understand that every tutor has or may have different fees and charges.
    12. You or any of your relatives/associates/colleagues shall not hire any tutor personally, that you have come across on AypexEdiTech App.
    13. You are not allowed to take the service from any educator without informing AypexEdiTech App
    14. AypexEdiTech App is not responsible for any conflict/issue between educator and client/student.
    15. You are strictly requested not to make any private atmosphere when the tutor is conducting class. Do not leave any valuables such as Jewelry/Cash in open. AypexEdiTech App is not responsible for any kind of incident such as theft, crime, etc.
    16. Any kind of quarrel, abuse, or misbehavior is not allowed for both parties. In case of such an incident, the contract will be discontinued with immediate effect & penalty.
    17. During the service agreement Tutor will be treated in a well mannered way. Any kind of misconduct or disrespect by the student/parents or relatives will cause the end of the service with a penalty.
    18. In light of COVID-19, AypexEdiTech indemnify itself to any claims regarding the same. Please take Precautionary Measures to avoid the spread. Make sure to use masks, gloves, sanitizer & maintain distance.
    19. For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean AYPEXEDITECH PRIVATE LIMITED, whose registered/operational office is Flat number 4, Dwarkamai Society, Pramod Nagar, Gangapur Road, Nashik Nashik MAHARASHTRA 422013.
    20. Your use of the website and/or purchase from us are governed by following Terms and Conditions:
    21. The content of the pages of this website is subject to change without notice.
    22. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website or mobile application for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    23. Your use of any information or materials on our website or mobile application and/or product pages is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.
    24. Our website or mobile application contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
    25. All trademarks reproduced in our website or mobile application which are not the property of, or licensed to, the operator are acknowledged on the website.
    26. Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.
    27. From time to time our website or mobile application may also include links to other websites or mobile applications. These links are provided for your convenience to provide further information.
    28. You may not create a link to our website or mobile application from another website or document without AYPEXEDITECH PRIVATE LIMITED’s prior written consent.
    29. Any dispute arising out of use of our website or mobile application and/or purchase with us and/or any engagement with us is subject to the laws of India .
    30. We, shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

  14. Contact Us:
    • Last updated on: Oct 12, 2024
    • You may contact us using the information below:
    • Merchant Legal Entity Name: AYPEXEDITECH PRIVATE LIMITED
    • Registered Address: Flat number 4, Dwarkamai Society, Pramod Nagar, Gangapur Road, Nashik, Maharashtra 422013, India
    • Operational Address: Flat number 4, Dwarkamai Society, Pramod Nagar, Gangapur Road, Nashik, Maharashtra 422013, India
    • Telephone No: +91 99330 91122
    • Email: support@aypexeditech.com